Delivery Information

We get your goods to you FAST!

Unbeatable shipping and handling service from the UK’s premier online
adult retailer – Onjoy.com.

Free Delivery is included on ALL orders from Onjoy.com.

Delivery Information

100% Discretion Assured!
ALL ORDERS are shipped in plain discreet packaging!

Same Day Despatch
We endeavour to ship all orders the same day, if received Monday to Friday between the hours of 8am to 4pm. If your order is placed outside of working hours it will be shipped the next working day.

UK Based Orders
Royal Mail Super Saver Delivery - Delivery usually within 2 to 5 days. However 15 working days should be allowed before contacting us if your order has not arrived.
Parcelforce Next Day Service - Guaranteed to arrive Next Day Monday to Saturday.

Please note that if you live in the Highlands area delivery may take longer than specified.
Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 days, depending on the destination.

European Orders
European orders usually arrive within 3 to 7 working days.

Not at home during the day?
No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the desired address in the Delivery Address section.

Tracking your order
Your unique order tracking number will be emailed to you when we despatch your order. Alternatively you can call our Customer Services Department on 0800 310 1323.

Please be aware that onjoy.com cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.

Other Information